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FAQs

Which machines are your pods compatible with?

PODiSTA pods are compatible with all DeLonghi / Breville Nespresso®* machines, including Le Cube, all Essenza models, all Citiz models, all Pixie models, all Lattissima models, all U models, Maestria and Inissia coffee machines (shown in order below).

Why Nespresso®*?

Nespresso®* has been producing coffee pod machines for over 20 years and is the worldwide market leader in this category, however 80% of Nespresso®* sales are online or phone orders. Our research showed insight into an overwhelming response from customers that they would like the convenience of being able to buy coffee pods in-store.

Why are PODiSTA pods better than others?

  • Our innovation - we have developed the world's first Nespresso®* compatible hot chocolate pod - that’s right world’s first. Congratulations to us!
  • Our variety - we have also developed a variety of infusion flavours including vanilla coffee, mint chocolate, caramel chocolate and hazelnut chocolate with more to come.
  • Our value - thanks to advances in technology, our pods are more economical to produce and we pass the savings on to customers!
  • Our efficiency - our state-of-the-art pod technology has allowed us to reduce our packaging to less than half the cubic size of many competitors.
  • Our quality - our next generation pod technology produces the best crema of all compatible pods.
  • Our blends - our coffee is specifically blended to meet Australian standards and is stronger than our competitors. I know it’s hard to contain your excitement, but just try.
  • Our Environment – We try to do our bit for the environment. Our pods are made from Food Grade BPA Free Plastic, which is recyclable.

How do I stop cross contamination when switching between chocolate and tea pods etc?

We recommend flushing the machine for 3 seconds without a pod inside (water only), before using an alternative beverage.

How long can I store my pods? I want to stock the cupboard so I never run out.

If your packet and foil is unopened we have a shelf life of 18 months. Once opened we recommend you consume within 6 weeks for optimal freshness. Never want to run out of PODiSTA pods? Try our Subscribe and Save feature.

PODiSTA pods are fresh! However do you do it?

Our coffee is roasted, ground and packed in Australia. It is packed within days of roasting. The manufacturing and packing process extracts the oxygen from the pod and then wraps it in airtight aluminum foil, retaining flavours and aromas in an optimally modified atmosphere.

Can your pods damage my Nespresso®* machine?

No, our pods have been specially developed for use with the Nespresso®* system and are made of a flexible, yielding material which is guaranteed never to melt in your machine. All tests show that our pods do not damage your machine in any way. Be sure to regularly maintain your coffee machine and follow the manufacturer’s cleaning instructions, as this is essential to ensure the quality of the coffee extracted.

What water should I use in my coffee machine?

Good water quality is essential for a good coffee. We recommend that you use filtered water. Remember to refill the water tank regularly.

How should I prepare my coffee?

We recommend that you purge your machine and heat your cup before making a coffee. This can be done in one easy step by running hot water from your machine into your cup 2 or 3 times (without inserting a pod). Pour out the hot water and proceed to make your espresso. Enjoy.

How do I make an authentic espresso?

Our pods and coffee have been developed to deliver a true, classic espresso. To enjoy a real espresso, it is advisable to extract a 25-40ml shot of coffee. The extraction time for this is usually around 20 seconds of coffee flow depending on the variant.

Make it a double! How do I make a double espresso?

Use two pods one after the other to ensure the balance of flavour. We advise you not to simply use the same pod twice as this will adversely affect flavour and intensity.

But I want more! How do I make a long coffee?

For best results, you should fill a cup with as much hot water as you desire and then extract a pod into the hot water as normal. You may wish to extract 2 pods for more flavor and intensity.

My machine seems difficult to close, is this normal?

Yes, this is quite normal. Our pods are made of food grade plastic and because of this closing the lever of the machine may require additional effort, however the pod will not damage your machine.

My machine is still dripping at the end of the extraction, is this normal?

Yes, this is normal, and is not a sign of any damage to the machine. We aim to get a longer extraction time in order to release all the flavours and aromas of the coffee. A good extraction time for a traditional espresso style coffee is approximately 20 seconds. The coffee may drip through or extract slower than a Nespresso®* pod. This is quite normal. Remember, coffee is a natural product and preparation time can vary accordingly.

I have coffee grinds in the cup. Why is this?

Our coffee is very finely ground. Occasionally a few of the very finest particles of coffee may get past the filter plate and extract along with the coffee into the cup. Coffee is a natural product and this will not affect your health. By rinsing the machine, the remaining coffee grains may be flushed out of the machine.

How do I maintain my machine?

Follow the manufacturer’s guide. Service the machine as recommended. Descale your coffee machine on a regular basis. Check the filter plate for residue and remove, if necessary.

How do I dispose of my pods?

Our pods are produced from Food Grade BPA free plastic. They can be placed in your plastics recycling bin, but please remove the lid and coffee first (the used coffee is great for the garden!)

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